Internet Explorer Won’t Upload Files to MOS?

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Are you forced to use Internet Explorer at work? Are you, like me, forced to use an old, insecure, broken version of IE at work, because it’s the Government Standard version? And are you, like me, unable to upload evidence files to My Oracle Support?

  • You need to go to Tools, then Internet Options.
  • On the Security tab, click the Custom Level button.
  • Now find and enable the Include Local Directory Path option.
  • OK your way back out, restart IE, and Robert is your mother’s brother.

This works fine and has been tested on IE7, IE8, IE9 and possibly (but untested) IE10. Other browsers are not affected, but I’m told that Chrome also has problems.

Firefox, on the other hand, just works.

Hope this helps, unlike me, you may be able to find and click the above options. Our (Government) security policies have that option disabled and I’m not allowed to change it. I’m not allowed to use Firefox either. Go figure.

Security – sometimes it’s there to stop you doing your job.


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